Customer Service Representative(Bayer CropScience) career opportunity in Canada

Job title:Customer Service Representative
Company:Bayer CropScience
Location:Regina,Saskatchewan Canada
Bayer CropScience is a world leader providing growers with innovative products and solutions for agriculture and environmental health. Growers depend on Bayer CropScience’s comprehensive selection of insecticides, fungicides, herbicides and seed systems. At Bayer CropScience, our team’s commitment and dedication to Canadian agriculture is second to none. We provide a work environment where you will be working with the best people in the industry. Our goal is to provide interesting and challenging work while at the same time have fun and celebrate successes. We have an immediate permanent full-time opening for a: Customer Service Representative    Located in Regina, SK and reporting to theCustomer Service Manager,you will provide outstanding customer service to Bayer CropScience distributors, retails and internal staff. Key Responsibilities:    · Providing a high level of customer service to Bayer CropScience customers, including tasks such as:

    Accurately processing product orders and all other sales related transactions
    Tracing shipments
    Problem solving
    Invoicing and customer account reconciliations
    Sales reporting
    Responding to inquiries by phone and e-mail
    Maintaining customer pricing and master data
    Co-ordination of product allocations

    Responding to inquiries from internal Bayer CropScience customers
    Exercising critical thinking and sound decision-making in a fast-paced team environment

Qualifications:
    Certificate in Office or Business Administration is preferred
    3+ years’ experience in a professional customer service role is preferred
    Administrative experience is an asset
    Demonstrated ability to work both independently and as a member of a high-performing team
    Aptitude for analysis and critical thinking
    Mathematical skill and aptitude for working with numbers, related to credit/debit and invoicing activities
    Proven ability to communicate effectively and efficiently with customers, both verbally and in writing
    Highly-developed organizational skills are a must
    Intermediate to advanced proficiency in MS Office suite, and Excel in particular
    Working knowledge of SAP would be an asset
    Experience in an agriculture environment would be an asset

Application Deadline: October 18, 2013 While we thank all applicants for their interest in a career with Bayer CropScience, please note that only those individuals selected for an interview will be contacted.

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