Customer Service Coordinator - Employment, career opportunity in Canada

Job Title:  Customer Service Coordinator
Location: - (Edmonton, Alberta, Western Canada, Canada)
Company: Cargill, Inc
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: N/A


WE ARE NOW ACCEPTING APPLICATIONS FOR Customer Service Coordinator Full-time Position
Cargill AgHorizons is the division of the company dedicated to creating value for agricultural producers, specifically grain and oilseed growers in the Prairies and Ontario. This division leads the industry in providing innovations in the areas of grain origination, agronomic and grain marketing consulting, and crop input supplies. Professionally trained customer focus teams work one-on-one with their farmer customers, building long-term relationships-striving to understand their business and providing distinctive solutions, matched to their unique needs.
Reporting directly to the General Manager, the Customer Service Coordinator in Edmonton, AB provides front-line customer support for location sales and consulting teams by ensuring consistent execution in customer transactions. This is a key position to the facility to ensure communication between sales and consulting teams, operations and customer service administrators.

Principal Accountabilities:
45% - Provide front-line customer support through customer inquiries, pass along leads to appropriate sales staff, and purchase grain or sell inputs within established guidelines
15% - Coordinate grain deliveries with farm customers to meet shipment requirements, determine outstanding contracts to deliver, work with operations staff and customer relationship database to coordinate delivery with customers
15% - Coordinate direct to farm deliveries of fertilizer, seed and crop protection products
15% - Process select business transactions and provide information to customer service administrators to ensure efficient processing of transactions including but not limited to crop input commitments, sales orders and grain contracts
5% - Proactively review and communicate to facility team and execute key financial control areas 5% - Support sales and consulting teams to ensure available credit limits are in place for sales

Skills:
Required:
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) Minimum 2 years experience in a professional business environment Ability to work with confidential information Strong problem identification and resolution skills Strong customer service skills with ability to build and maintain lasting relationships with customers Exceptional verbal and written communication skills Excellent listening skills Able to perform basic calculations and mathematical figures Strong analytical skills and attention to detail Ability to work individually and as part of a team High level of integrity and work ethic Ability to manage multiple priorities and a variable workload
Preferred:
Post secondary diploma in Business or Administration Understanding of agriculture practices and challenges Experience with customer relationship management software

If you are interested in joining our team and feel you have the required skill set, please submit a cover letter and resume at www.cargill.ca


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