HR Coordinator I – People Shared Services(Ernst & Young) – Career opportunity in Canada

Job Title: HR Coordinator I – People Shared Services-Toronto
Location: ON-Toronto
Deadline:10/09/2013 ·
Ernst & Young’s people in more than 140 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada’s top employers, Ernst & Young continually strives to be a great place to work.

We are looking for a Human Resources Coordinator to work in the Global People Shared Services in Toronto. The coordinator will spend approximately 60% time supporting the Assurance Talent People Team and 40% supporting other HR activities within People Shared Services.The HR Coordinator is the first point of contact responsible for answering inquiries from staff members regarding human resources policies and processes. The Coordinator also handles other coordination/ administrative tasks in support of national processes such as firm-wide orientation and staff service awards. The HR Coordinator’s work is generally determined and managed by his/her supervisor and includes performing transactions, coordinating events, data entry, records management, and other HR processes. This role will involve significant interaction with employees and other HR clients.

Responsibilities:
Specifically, the successful candidate will:
* Provide general Human Resources support by serving as the first point of contact for employees, managing or escalating issues as necessary;
* Answer routine questions for managers and employees, and assist with problem solving;
* Proactively relays potential employee/partner service issues to the Supervisor and/or Leader;
* Enter new employee information into computer database, working closely with Payroll and Information Services;
* Administer the employee departure process, including conducting exit interviews, providing departing employees with pertinent and accurate information, and completing GHRS and related transactions;
* Create and maintain all necessary personnel files;
* Assist Human Resources team with implementation and communication of major people processes including performance management, compensation and recruiting.
* Responds to general HR queries from employees through the EYHR Helpline (email and phone);
* Conduct new employee orientations and presentations, and ensure all necessary forms and documents are completed and returned;
* Create and maintain all necessary personnel files;
* Provides coordination/administrative support for other national processes such as orientation (e.g. materials, scheduling, presenting), service awards coordination, and compliance (e.g. Institute Processes).
* Maintains the appropriate level of process knowledge, customer satisfaction, and quality metrics. Utilizes all available knowledge sources, procedures and tools.
* Assists in updating procedures and policy documents on the firm sites.
* Helps with special projects as necessary

Education:
A Bachelor’s degree or a certificate in Human Resources (or a related field). Equivalent experience will also be considered.

Experience:
1 years experience in Human Resources, office administration, and/or records management preferred

Skills:
* Excellent interpersonal and teamwork skills
* Strong attention to detail
* Ability to remain efficient and extremely organized while handling a high volume of work
* Ability to prioritize and execute multiple tasks
* Strong communication and listening skills
* Demonstrated initiative and ability to seek out answers to questions and problems
* Extremely trustworthy and capable of handling highly sensitive and confidential information
* Strong PC proficiency including MS word, Excel and PowerPoint
* Ability to learn new applications and techniques quickly and effectively
Ernst & Young is committed to diversity and equity.

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